Privacy Policy and Personal Data Protection

Levas.me respects your privacy and appreciates the trust you place in it. We explain, in this Privacy Policy, who we are, for what purpose we use your data, how we treat it, who we share it with, the period for which we keep it, as well as the ways to contact us and exercise your rights. Your rights.

In compliance with the Data Protection Regulation (GDPR) in force from May 25, 2018, We inform you that your personal data collected on this website is the responsibility of Rainbowgadget, Unip Lda., with headquarters Rua Areias, 208 taxpayer no. 510429882 .

The data requested from Customers is intended for processing orders and communicating with them, processing information requests and possible complaints, as well as their respective use for direct marketing purposes.

The Rainbowgadget, Unip Lda guarantees the confidentiality of all data provided by Customers.

The Rainbowgadget, Unip Lda adopts the best technical and organizational practices to protect the personal data of Customers and Users against loss, involuntary or illicit deletion and undue alteration, as well as against integrity failures, unauthorized access or disclosure.

This Privacy Policy aims to allow Customers and Users to understand how the company Rainbowgadget, Unip Lda. collects, processes and, above all, protects personal information transmitted by everyone who uses the services or accesses the company's websites Rainbowgadget, Unip Lda.

Company Responsibility

Rainbowgadget, Unip Lda is responsible for collecting and processing personal data, which guarantees the confidentiality of all data provided by Customers.

Responsibility of Customers and Users

In order to guarantee the protection of the personal data of Customers and Users, the company Rainbowgadget, Unip Lda. conditions access to certain services to the introduction of a password or access code, in order to reinforce control and security mechanisms.

Passwords and access codes, made available by Rainbowgadget, Unip Lda. to Customers and Users, are personal and non-transferable, and Customers and Users are responsible for ensuring their confidentiality and not allowing their use by third parties.

Data circulating on the Internet is not fully protected against possible violations, with Customers and Users being solely responsible for communicating and using passwords, access codes, confidential codes and all sensitive information.

It is recommended that Customers and Users adopt additional security measures, including keeping equipment (PCs, tablets or mobile phones) and programs properly updated and configured, using protection against malicious software (e.g. antivirus) and firewalls and not browsing on sites with a dubious reputation or for which there is no adequate guarantee of authenticity.

Customers and Users must also be careful to physically protect their equipment and avoid placing access credentials on publicly accessible computers (e.g. internet cafes, hotels, etc…).

Responsibility for data communicated to third parties

Rainbowgadget, Unip Lda. does not sell or share its database with customers' personal information with third parties.

Outside Levas.me, your Data may be communicated to the following recipients:

Our Website Hosting provider who we need to store all your Data.
To our Website Design and Maintenance Offices.
Our service providers to whom we entrust the delivery service of our products.

We may also share all or part of your Data with a third party, when:

You have given us your prior agreement
We are required, by law, to an imperative request from a public authority or as part of a judicial process.

Purpose of collecting and processing personal data

The Customer authorizes Rainbowgadget, Unip Lda. to send information about products and services that may be of interest to them, using their data for direct marketing purposes via email or SMS.

Your Data is processed for the following purposes:

Ensure the management of your orders (for example: delivery, complaints management, after-sales service, litigation management), under the sales contract you enter into with us when you purchase a product on our Website
To provide you with our commercial proposals based on the legitimate interest we have to ensure that you benefit from the most appropriate experience on our Site
Personalize the communications we send you and the offers we propose, depending on your browsing on our Website and your previous purchases, based on your prior consent
Prepare commercial statistics and analyze our marketing tools (for example: count the number of displays and activations of our sales spaces, prepare statistics on visits to the Website), based on the legitimate interest we have in being able to understand and improve the performance of the Our site

What Data do we collect and When?

When you use our Website and our services, we may collect the following Data concerning you:

First name, surname
Postal code
E-mail address
Mobile or landline contact
IP adress
Password
Order history and transaction numbers
History of your visits and navigation on the Site
Number. taxpayer if you wish the same on your invoice
IBAN in case of refund.

The aforementioned data can be collected at different times:

When you create your account on the Site ;
When you place your orders;
When you browse the website;
When you participate in a competition that we organize;
When you contact our customer service.

How long do we keep your data?

We process and store your personal data to the extent necessary to fulfill our contractual and legal obligations.

There are cases in which the law requires the processing and conservation of data for a minimum period of time, namely for 10 years in the case of data necessary for information to the Tax Authority, for accounting, tax or bookkeeping purposes.

In other cases, we keep your data only for as long as necessary within the scope of the purpose for which it was collected or, if applicable, for the period of time authorized by the National Data Protection Commission (CNPD).

Once the maximum retention period has been reached, your personal data will be irreversibly anonymized (anonymized data may be retained) or will be securely destroyed.

However, whenever there is no specific legal obligation, then the data will be processed only for the period necessary to fulfill the purposes that motivated its collection and preservation and always in accordance with the law, the guidelines and decisions of the CNPD.

Levas.me may keep other personal data for periods longer than the duration of the contractual relationship, either based on your consent, to ensure rights or duties related to the contract, or because it has legitimate interests that underlie it, but always for the period strictly necessary to achieve the respective purposes and in accordance with the guidelines and decisions of the CNPD.

Access, correction, deletion of personal data

All Customers have the right to access, rectify, cancel and object to their data.

In accordance with applicable regulations regarding personal data, you can exercise the following rights with Levas.me:

Access your Data, request its rectification, deletion or portability
Withdraw your consent for the future regarding all or part of the treatments in question
Oppose the processing of your Data or request its limitation.

The customer may exercise these rights at any time by contacting us through one of the following means:

Email: rgpd@levas.me
Mail: Rainbowgadet, Unip Lda - Rua Chaimite, 166 - 4405-850 Vila Nova de Gaia
Telephone: +351 22 493 84 70
Opening hours: Monday to Friday, from 9am to 12:30pm and from 2pm to 6:30pm.

Providing a document proving your identity and explaining:

Your surnames, first name, email address
The subject of your request
The address to send response to.

We will respond within a maximum period of 30 days from our services receiving your request.

Cookies

Cookies are files that contain small fragments of information that are downloaded from your device when you visit a website, which help to remember information about your visit, such as your preferred language and other settings.

This can make your next visit easier and make the Website more useful to you.

Cookies play an important role.

Without them, using the Web would be a much more frustrating and slower experience.

Cookies increase the efficiency of website browsing.

The use of Cookies on the internet is common and does not harm users' computers.

Cookies perform several functions, namely helping those responsible for the website to understand how it is used, facilitating navigation, saving your preferences and, in general, improving your user experience, also serving to ensure that the website shows you relevant content.

Rainbowgadget, Unip Lda. uses the following types of cookies:

Permanent cookies - these are cookies that are stored at the browser level on your access devices (PC, mobile and tablet) and are used whenever you make a new visit to one of our websites.
Session cookies - these are temporary cookies that remain in your browser's cookie file until you leave the website.
Analysis cookies: These are cookies that do not collect or store the user's personal information (for example, name or address), and therefore cannot be used to identify users.
On the contrary, they consist of cookies that allow us to quantify the number of users and carry out statistical measurement and analysis of how users use the service offered.
They therefore allow Levas.me to analyze navigation on its website, with the aim of improving the provision of products or services that we make available to you.

The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.

The Data Subject's consent

By using our Website you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions.

If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, you are asked not to provide us with personal information and to cease using our Website.

This Privacy Policy may, at any time, be subject to change or revision, with any changes or revisions being duly disclosed and communicated on the Rainbowgadget, Unip Lda brand websites.